Terms of Service for kopou.in

Welcome to kopou.in! We are an e-commerce website that sells handcrafted items made by women artisans from the North East of India. Our products are mainly made of rattan and water hyacinth, and we take pride in offering unique, high-quality items that reflect the rich culture and traditions of the region.

  1. Product Information: We sell handcrafted items made by women artisans from the North East of India. Our products are mainly made of rattan and water hyacinth.
  2. Company Information: kopou.in is owned and operated by Kopou Homegrown Products, with its registered office at Guwahati. You can contact us at info@kopou.in.
  3. Account Creation: Users can create an account by signing up on our website. By creating an account, you agree to provide accurate and up-to-date information, and to keep your login details confidential. You are responsible for any activity that occurs under your account.
  4. User Data: We store your contact details to ship goods and use Google Analytics to collect anonymous data for marketing purposes. For more information on how we handle user data, please see our privacy policy.
  5. Payment: We support multiple payment methods except COD. Payment must be made in full at the time of purchase. If there are any issues with your payment, we will contact you to resolve the issue.
  6. Shipping and Returns: Items are shipped in 7-10 days and delivered in another 7 days. Return is only accepted for damaged items received. Shipping and delivery times are estimates and may vary depending on the shipping carrier and your location.
  7. User Behavior: We expect our users to act in a respectful and lawful manner when using our website. You are not allowed to use our website for any illegal or unauthorized purpose. We reserve the right to terminate your account and take legal action against you if you violate these terms.
  8. Intellectual Property: We reserve all rights to our intellectual property, including copyrights, trademarks, and other proprietary information. You may not use our content without our prior written consent. We may take legal action against anyone who uses our intellectual property without permission.
  9. Limitation of Liability and Disclaimer of Warranty: We make no representations or warranties about the accuracy or completeness of the information on our website. We are not liable for any damages or losses that may result from using our website or purchasing our products.
  10. Applicable Law: These terms and conditions are governed by the laws of Assam, India. Any disputes arising from using our website or purchasing our products shall be subject to the jurisdiction of the courts in Assam, India.

Thank you for reading our terms of service. If you have any questions or concerns, please contact us at info@kopou.in.